Your AI Agent
That Closes OrdersSigns SubscribersResolves Issues
Bring every customer conversation into one place. Your AI handles orders, sign-ups, and support across WhatsApp, Instagram, and Messenger — 24/7.
Of agent time freed up by automating sign-ups, plan changes, and billing FAQs.
Increase in recovered revenue by capturing after-hours leads automatically.
Data entry errors. AI writes orders and details directly into your system, perfectly.
Return on investment for an enterprise team, paying for itself on day one.
Every day, your team
deals with this
Conversations are everywhere. Orders are manually copied into spreadsheets. Messages go unanswered outside business hours, and no one knows what's going on.
Fragmented Channels
WhatsApp, Instagram, Messenger — each has its own app, login, and notifications. Your team constantly tab-switches all day.
Manual Data Entry
Agents copy-paste order details into spreadsheets. 15–20 errors daily, and everything slows down.
Lost Revenue at Night
Customers message outside hours. By morning, they've already bought from a competitor who replied instantly.
Chatbots That Can't Act
They answer FAQs, but the moment someone wants to order, subscribe, or report an issue — the bot falls apart.
The result: slow responses, lost revenue, overworked staff, and unhappy customers.
One inbox. One AI.
Every channel. Real outcomes.
Custive brings every customer conversation into one place and gives you an AI agent that goes beyond replying — it takes action. Connect your WhatsApp, Instagram, and FB Messenger.
I'd like to order 2 boxes...
Do you have the vanilla?
What are your opening hours?
Hi! I'd like to order 2 boxes of Matcha Latte
10:23 PM
Hi Sarah! Great choice! Our Matcha Latte is Rp 85,000/box. That's Rp 170,000 for 2 boxes. Want me to confirm?
10:23 PM
Yes, confirmed!
10:24 PM
Order #2847 confirmed! Payment link sent to your WhatsApp. Thank you Sarah!
10:24 PM
#2847
Matcha × 2
Rp 170,000
WA + IG + FB in one view
Zero manual data entry
Instant, even at 10 PM
Orders, payments, sync
Not another chatbot. An AI that acts.
One platform to unify your channels, automate conversations, and close orders — while you sleep.
Unified Inbox
WhatsApp, Instagram, and Messenger in a single view. Real-time updates, assignments, and team collaboration.
I want to order 2 boxes of...
AI handlingIs this available in size L?
AI handlingI need to report an issue with...
Handed offCan I upgrade my subscription?
ResolvedAI Auto-Reply 24/7
Answers from your knowledge base. Natural tone. Multi-language. Always on.
Do you have matcha latte? How much?
Yes! We have 3 matcha options:
• Classic — Rp 35K
• Premium — Rp 55K
• Latte — Rp 85K/box
Which one interests you?
AI Intent Flows
Detects customer intent and executes actions automatically.
Detect Intent
"I want to order"
Collect Details
Product, qty, address
Execute Action
Create order #2847
Confirm
Summary sent to customer
Smart Human Handoff
When AI reaches its limit, the right team member gets notified instantly with full conversation context.
Handoff Triggered
Full context transferred
Maria R.
Online
Billing dispute · 3 prior messages
Customer: Maya Putri · via FB
Knowledge Base
Upload your docs. AI retrieves relevant context and gives accurate, grounded responses. Updates instantly.
Product Catalog
24 pages
FAQ & Policies
12 pages
Pricing Sheet
3 pages
Matcha Latte — Rp 85,000/box. Available in 250g and 500g. Premium Japanese matcha...
Bulk pricing: 5+ boxes at Rp 75,000/box...
Dashboard
Real-time metrics on every conversation.
87%
AI Resolution Rate
12s
Avg Response
See it in action
Real scenarios where Custive AI handles the conversation and completes the transaction.
Order & Checkout
Customer orders via chat. AI collects details, creates the order, and sends a payment link.
Appointment Booking
AI checks your calendar, offers open slots, confirms the booking, and sends a reminder.
Subscription Sign-up
Customer picks a plan, AI collects info, activates subscription and triggers onboarding.
Support Ticket
Customer reports issue. AI gathers context, creates a ticket, and routes it to the right team.
Payment Collection
AI follows up on unpaid invoices, sends payment link in-chat, confirms once paid.
Every bank, e-wallet & messaging channel—one hub.
Connect Indonesian banks, e-wallets, and every messaging platform your customers use. Custive unifies them so nothing falls through the cracks.
50+ Payment Providers
8+ Messaging Channels
50+ Payment Providers
BCAMandiriBNIBRIGoPayOVODanaShopeePayBCAMandiriBNIBRIGoPayOVODanaShopeePay8+ Messaging Channels
Plans that grow with you
Start small, scale fast. All plans include multi-tenant isolation, role-based access, and real-time messaging.
Starter
For small businesses getting started
- 5,000 AI responses/mo
- 1,000 active contacts
- 2 human agents
- WhatsApp channel
- 3 intent flows
- Basic handoff
- Email support
Growth
For growing teams that need more
- 20,000 AI responses/mo
- 5,000 active contacts
- 5 human agents
- WhatsApp + Instagram
- 10 intent flows
- Sentiment-based handoff
- Dedicated support
Professional
For established businesses
- 60,000 AI responses/mo
- 15,000 active contacts
- 10 human agents
- All channels
- Unlimited intent flows
- API access + analytics
- Training included
Business
For high-volume operations
- 150,000 AI responses/mo
- 50,000 active contacts
- 25 human agents
- All channels
- Priority routing + SLA
- Custom reports
- Priority support
Enterprise
Custom requirements at scale
- 500,000 AI responses/mo
- Unlimited contacts
- Unlimited agents
- All channels + webhooks
- Custom workflows
- 24/7 dedicated support
- Self-hosted option
Ready to let AI handle it?
See how Custive AI can automate your customer conversations, close orders, and drive real business outcomes — all while you sleep.